isport3 Privacy Policy

1. Overview & Scope

This Privacy Policy ("Policy") applies to all users of the isport3 platform, accessible at https://isport3.lat, including its web interface, mobile-optimised site, and any associated services. isport3 ("we", "us", "our") is committed to handling your personal data in a transparent, lawful and fair manner.

This Policy covers what personal information isport3 collects from you when you visit, register, deposit, wager or contact us, how that information is used, with whom it may be shared, and the rights you hold over your own data. By accessing or using the isport3 platform, you acknowledge that you have read, understood and agree to the practices described in this Privacy Policy.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which contain additional provisions that may affect how we process your information.

2. Information We Collect

isport3 collects personal information through several channels. The categories of data we may collect include, but are not limited to, the following:

2.1 Registration & Account Data

• Full legal name and date of birth (for age verification — you must be 21 or older)
• Email address and mobile phone number
• Residential address (including city, state, and postcode within Malaysia)
• Username and encrypted password
• Identity verification documents such as a copy of your MyKad, passport or other government-issued ID when required for KYC (Know Your Customer) compliance

2.2 Financial & Transaction Data

• Payment method details (e.g., Touch 'n Go eWallet account reference, Boost ID, bank account details for Maybank / CIMB / Public Bank transfers)
• Cryptocurrency wallet addresses for BTC, ETH, USDT, and BNB transactions
• Deposit and withdrawal amounts, timestamps, and transaction IDs
• Betting history, wagering totals, wins and losses

2.3 Technical & Usage Data

• IP address, device type, operating system and browser version
• Session duration, pages visited, clicks and interaction patterns
• Geolocation data derived from your IP address (country/region level)
• Referring URLs and search query strings used to reach isport3

2.4 Communications Data

• Messages you send to our customer support team via live chat or email
• Feedback, survey responses and promotion enquiries
• Records of any complaints or disputes raised with isport3

2.5 Voluntary Information

Any additional information you choose to share with us — for example, preferred language, responsible gaming self-assessment responses, or promotional preferences — may also be stored and processed in accordance with this Policy.

3. How We Use Your Data

isport3 uses the personal information collected for the following legitimate purposes:

• Account creation and management: To register your isport3 account, verify your identity and maintain your player profile.
• Service delivery: To process deposits, settle withdrawals, record bets placed on sportsbook, slots, crash games, Dragon Tiger and live casino products, and provide gameplay history.
• Legal and regulatory compliance: To meet our obligations under applicable international gaming regulations, anti-money laundering (AML) requirements, and KYC verification rules. This includes verifying that all players are aged 21 or above.
• Fraud prevention and security: To detect, investigate and prevent fraudulent transactions, account takeovers, bonus abuse and other malicious activity on the platform.
• Customer support: To respond to your enquiries, resolve disputes, and improve our support experience for all Malaysian players.
• Responsible gaming: To monitor account activity for signs of problem gambling, apply self-exclusion tools, and enforce deposit or wagering limits where requested. See our Responsible Gaming page for full details.
• Personalisation: To tailor promotions, game recommendations and content to your preferences and playing history, where you have consented to receive such communications.
• Analytics and improvement: To analyse aggregate usage patterns and improve the performance, design and features of the isport3 platform over time.
• Marketing communications: To send you relevant offers, bonuses and news about isport3 — only where you have opted in to receive these. You may withdraw consent at any time.

4. Sharing & Disclosure

isport3 does not sell your personal data to third parties. We may, however, share your information with the following categories of recipients where strictly necessary:

4.1 Payment Service Providers

To process MYR transactions via Touch 'n Go eWallet, Boost, Maybank, CIMB, Public Bank, and cryptocurrency processors, we share limited transaction-related data with our certified payment partners. These providers are contractually bound to use your data only for payment processing purposes.

4.2 Identity Verification Partners

Where KYC checks are required, your identification documents may be shared with licensed identity verification service providers. These partners operate under strict data processing agreements and applicable data protection law.

4.3 Regulatory and Law Enforcement Authorities

We may disclose personal data to governmental bodies, regulators, or law enforcement agencies where we are legally obliged to do so, or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

4.4 Technology and Infrastructure Partners

Cloud hosting providers, cybersecurity firms and analytics platforms that support the operation of isport3 may have access to certain data as data processors acting on our behalf. All such processors are subject to binding data processing agreements.

4.5 Business Transfers

In the unlikely event of a merger, acquisition, or sale of all or part of isport3's business assets, your personal data may be transferred to the acquiring entity. We will notify affected users via the email address on record before any such transfer takes effect.

5. Cookies & Tracking Technologies

isport3 uses cookies and similar tracking technologies to deliver a functional, personalised and secure experience. The categories of cookies we deploy are:

• Strictly necessary cookies: Required for the platform to function — these include session tokens, login state, and security flags. These cannot be disabled without breaking core site functionality.
• Functional cookies: Remember your preferences such as language selection, display settings and recently viewed games.
• Analytics cookies: Help us understand how players navigate the isport3 platform so we can identify and fix usability issues. Data collected is aggregated and anonymised wherever possible.
• Marketing cookies: Used only where you have given explicit consent, to track the effectiveness of promotional campaigns and serve relevant offers.

You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the performance or availability of some isport3 features.

6. Data Retention

isport3 retains your personal data for as long as your account remains active, and for a defined period thereafter as required by our legal and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction records are kept for a minimum of seven (7) years for financial audit and regulatory purposes.
• Support communications and dispute records are retained for three (3) years from the date of resolution.
• Marketing preference records are deleted within ninety (90) days of an unsubscribe request being actioned.

After the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual.

7. Security Measures

Protecting your data is a core responsibility at isport3. We employ a layered security architecture that includes:

• Transport Layer Security (TLS 1.3) for all data transmitted between your device and our servers
• AES-256 encryption for all sensitive data stored at rest, including account credentials and KYC documents
• Multi-factor authentication (MFA) options available on all isport3 player accounts
• Automated fraud detection systems that monitor transactions and login activity around the clock
• Regular third-party penetration testing and vulnerability assessments of our platform infrastructure
• Role-based access controls ensuring that only authorised personnel can access sensitive player data

While we apply industry-leading security measures, no online system can guarantee absolute security. We encourage you to use a strong, unique password for your isport3 account, enable MFA, and report any suspicious activity to our support team immediately at [email protected].

8. Your Rights

As an isport3 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at the details provided in Section 11.

• Right of access: Request a copy of the personal data isport3 holds about you.
• Right to rectification: Ask us to correct any inaccurate or incomplete personal information on your account.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
• Right to restriction: Ask us to temporarily restrict processing of your data while a dispute or correction request is being reviewed.
• Right to data portability: Receive a structured, machine-readable copy of the personal data you have provided to isport3.
• Right to object: Object to processing of your data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We aim to respond to all data rights requests within thirty (30) calendar days. In complex cases, we may extend this by a further two months and will notify you accordingly.

9. Age Restrictions

isport3 is strictly an adults-only platform. You must be 21 years of age or older to register, deposit or wager on any isport3 product. We do not knowingly collect personal data from individuals under the age of 21.

As part of our Know Your Customer process, isport3 verifies the age of all account holders before allowing real-money play. If we discover that a player is under the minimum age, we will immediately suspend the account, void any associated transactions, and securely delete all personal data collected from that individual.

If you believe a minor has accessed or registered on the isport3 platform, please notify us immediately at [email protected]. For tools to help keep young people safe online, please visit our Responsible Gaming page.

10. Policy Changes

isport3 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or platform features. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Display a prominent notice within the isport3 platform for a period of at least 14 days
• Where required by applicable law, seek renewed consent from affected users

We encourage you to review this Policy periodically. Your continued use of the isport3 platform after any update constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way isport3 handles your personal data, please reach our Privacy & Compliance team at:

For responsible gaming self-exclusion requests or help with problem gambling, please visit our dedicated Responsible Gaming page.